Wednesday, December 26, 2012

Boxing Day Special

When I was a little girl I thought Boxing day was named like that because either a person drank or ate too much and they felt like they were being attacked by their bodies. Now that I'm all growed up and love to learn I decided this morning I should research 'boxing day's' origin. Feel free to stop by later on in the New Year to find out what I have learned with a special bonus: my personal opinions included.

Today businesses' have their Boxing Day sales, specials, discounts, prizes, contests and people flock to them eagerly. To some it's a perfected game, others love a great sale, and yet others love just to see how much money they can save. It's not my speed since I don't like shopping: awesome deals or not, and WAY too many people flooding through the shops leaving it behind looking like a tsunami hit the place. The staff are not always able to keep it looking like nobody was there yet. I have over 10 years of customer service experience in varying areas of expertise. Boxing Day in my opinion was a day to learn a little personal discipline. Always do something everyday that you despise or don't like doing. It's a wonderful exercise in learning business.

Home based businesses have more of a privilege in choosing their customers, but others don't, and personally since business will always be business it's better for home based businesses to take on the same perspective. If you are selling shovels, the customer buying it shouldn't be of concern to you even if you don't like his personal habits. He needs a shovel. Help him get one. And don't say anything derogatory to your fellow workers. Remember: you are an example to your fellow co-workers, and what you do they will imitate. Home based business owners selling candles can pick their audience. They don't have to speak to everyone. Some HBB's teach speaking to everyone in a 3feet of themselves where ever they go. Imagine what that would be like. Constantly talking, handing out business cards, etc. No fear would be a necessity for you would hear a lot of 'no's', and would be speaking to a lot of strangers. This is all fine, good, but think about you. How would you feel if you experienced, saw someone doing that? All humans have basically the same emotions, same response feelings. If you wouldn't want someone to do it to you than you would be better off not trying it out on others. A business owner is responsible for his own actions. It's up to him to use unique ways to help him stand out from the crowd. Use methods that create an appreciation for what you do for your customers so that they keep coming back and not something that turns others off.

Treat your customers with respect, appreciation, and a little TLC and keep it REAL!

Good Luck with Boxing Day Sales:) There's a little more room for you because we are not there! Enjoy:)
Sent on the TELUS Mobility network with BlackBerry

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